Electronic batch transactions

Kaiser Permanente uses the following:

Direct

Authorized users can sign on via OneHealthPort to:

• Monitor the status of claims
• Manage referrals
• Check member eligibility

Electronic funds transfer/electronic remittance advice (EFT/ERA)

Kaiser Permanente offers EFT/ERA through our business partner, U.S. Bank.

Electronic funds transfer / electronic remittance advice (EFT/ERA)

Clearinghouse/direct connections

Business-to-business electronic data interchange (EDI) to facilitate our claims processing, patient billing, and care management systems.

Clearinghouse/direct connections

Rebilling

If there are no changes to a claim, do not rebill until you have confirmed that we have not received your claim by using either our

Claims Status Inquiry tool  or contacting the Provider Assistance Unit. For more information, see Checking claims status.