Provider services

Provider Services consultants are available across our contracted network. Consultants act as a partner and liaison to clinics and offer a variety of resources, information, and tools designed to:

Build strong working relationships.
Resolve operational issues.
Share best practices.
Promote mutual values and goals.
Improve health care delivery.
Understand unique health care communities.
Participate in the design of the community health care delivery system.

Contact provider services

For general questions within the Washington region:
KPWA.provider-services@kp.org

For other regions outside of Washington:
Visit our Community Providers page (choose "region" in upper right hand drop-down menu).

For status updates or issues with claims and referrals, contact the Provider Assistance Unit (PAU):
1-888-767-4670
Fax: 509-241-7615

Forms

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Claims escalation form
W9: Request for taxpayer identification number and certification (PDF)

All forms