Annual notifications

The Kaiser Permanente Provider Manual is regularly reviewed and revised and contains important information for practitioners, including:

Instructions on how to use Disease Management services and how Kaiser Permanente works with a practitioner's patients in the program

Kaiser Permanente member rights and responsibilities.

How to obtain utilization management criteria.

Utilization management decision-making information and absence of incentives or rewards.

Kaiser Permanente's formulary, including quarterly updates, procedures, quantity limits, exceptions, and processes for generic substitution and step-therapy protocols.

If you prefer to receive printed copies from the web, contact your Provider Services consultant at kpwa.provider.services@kp.org.

Kaiser Permanente physician incentives

We are committed to providing appropriate, comprehensive, and coordinated care in partnership with our members. Our goal is to provide high-quality care in the appropriate setting, at the right time, and by the most appropriate practitioner.

If you have questions about this, contact Robin Beagle, Director, Quality Performance & Reporting