Contact us

    Provider assistance unit (PAU)

    • Status updates or issues with claims and referrals
    • 1-888-767-4670
    • Fax: 509-241-7615

    Provider services

    Review services

    • Kaiser Permanente Renton Campus
    • 2921 Naches Ave SW, Mail Stop RCR-A3S-05
    • Renton, WA 98057
    • For authorization requests, procedure notifications, authorization logs, etc
    • 1-800-289-1363
    • Fax: 1-888-282-2685
    • For DME authorization requests, quotes, and orders:
    • Fax: 1-877-290-4632
    • For medical records and clinical review information:
    • Fax: 844-660-0717

    Provider credentialing

      Billing and claims

      Kaiser Permanente claims administration

      • P.O. Box 30766
      • Salt Lake city, UT 84130-0766
      • To expedite claims for visiting members from other Kaiser Permanente regions, please mark the envelope:
      • "Attention: Visiting Members"

      Other party liability department