Contact us

    Primary contacts

    Provider assistance unit (PAU)

    Provider services

    Review services

    • Kaiser Permanente Renton Campus
    • 2921 Naches Ave SW, Mail Stop RCR-A3S-05
    • Renton, WA 98057
    • For authorization requests, procedure notifications, authorization logs, etc
    • 1-800-289-1363
    • Fax: 1-888-282-2685
    • For DME authorization requests, quotes, and orders:
    • Fax: 1-877-290-4632
    • For medical records and clinical review information:
    • Fax: 1-800-377-8853

    Provider credentialing

    206-630-2858

    Provider contracting

    Privacy office

    • 206-630-2131
    • Fax: 206-877-0628
    • privacy.office@kp.org
    • Kaiser Foundation Health Plan of Washington
    • Attn: Kathy Gilles, privacy officer
    • 1300 SW 27th St
    • PO Box 9813
    • Renton, WA 98057-9813

    Release of information (ROI)

    • Western Washington

    • Kaiser Foundation Health Plan of Washington Centralized Release of Information, RCG-D1N-02
    • PO Box 9812
    • Renton, WA 98057-9054
    • 206-630-6848 or 1-866-656-4184
    • Fax: 206-630-6849
    • Eastern Washington

    • Kaiser Foundation Health Plan of Washington Centralized Health Information Management
    • P.O. Box 204
    • Spokane, WA 99224
    • 509-241-7824
    • Fax: 509-232-3127

    OneHealthPort Sign On

    • For questions about your existing account, call OHP technical support at 1-800-973-4797
    • Don't have an account? Visit OneHealthPort for more information.

    Compliance, ethics, and integrity office

    Billing and claims

    Kaiser Permanente claims administration

    • P.O. Box 30766
    • Salt Lake city, UT 84130-0766
    • To expedite claims for visiting members from other Kaiser Permanente regions, please mark the envelope:
    • "Attention: Visiting Members"

    Other party liability department