Mental health licensing, credentialing, and training, including addiction and recovery

Kaiser Permanente requires specific licensing, credentialing, and training for our providers to treat our members for mental health conditions, including the treatment of substance use disorders.

Licensing and credentialing

Contracted mental health practitioners must be licensed to practice independently and board-certified or board-eligible (as appropriate) in the state in which they practice.

Contracted facilities for the treatment of substance use disorders must be licensed by the Washington State Department of Social & Health Services (DSHS), Division of Behavioral Health and Recovery, or by the state in which the program resides.

Individual practitioners and group practices must be credentialed by Magellan Health, a delegate chosen by Kaiser Permanente to provide credentialing services for mental health providers. Individual practitioner: This will be a seamless process if your application and supporting documents are available on the CAQH® Proview website. Magellan participates in CAQH and will retrieve your application from them.

  • Be prepared to submit your credentialing application to Magellan via the CAQH® ProView website,
  • If you are already registered with CAQH, simply log in and verify that your attestation is current and authorize us to retrieve your information by clicking “Magellan Health” or “All.”
  • If you currently are not using CAQH, click the Register Now link in Step 3 under the First Time Here? header on the CAQH website.

Organizational provider/facility: Be prepared to complete a hard copy recredentialing application. Magellan will send your application packet via USPS five to six months prior to your organization’s credentialing expiration date.


Practitioners must meet state requirements for training and must maintain their license over the course of their contract with us. Kaiser Permanente Mental Health and Wellness or Mental Health Access Center prefers that continuing education include training related to services provided in a managed care environment such as:

  • Brief treatment
  • Cognitive behavioral treatments
  • Diagnostic and Statistical Manual of Mental Disorders (DSM)
  • American Society of Addiction Medicine (ASAM) training

All contracted practitioners must use the most current DSM and demonstrate knowledge of its use. Contracted chemical dependency professionals (CDPs) must have the knowledge, understanding, and ability to practice the principles set forth by ASAM. All contracted CDPs must use the most current ASAM Placement Criteria and demonstrate knowledge of their use.

Content on this page is from the provider manual | Disclaimer