Referrals and authorizations support tools

The following tools have been developed to assist you with using our Affiliate Link referrals and authorization system:

Prior authorization

FAQ: Removal of administrative authorization requirements (PDF)

Affiliate link

Affiliate link user guide (PDF)

Quick start guides

Quick start guide - contracted providers (PDF)
Quick start guide - non-contracted providers (PDF)

Tip sheets

Referral letters (PDF)
Auto-Authorizations tip sheet (PDF)
Summary of Care information (PDF)

Troubleshooting

Epic Affiliate/Referral Request & Status Issue Troubleshooting Form

Job aids

Requesting elevated chart access (PDF)
Utilizing chart access (PDF)
Importance of Provider Finder tool (PDF)
How to add a patient to your patient list (PDF)
How to order a procedure (PDF)
Referral by member search (PDF)
Referring a patient to Specialty Home Infusion (PDF)
Requesting a referral extension (PDF)
Sending a referral message (PDF)
How to use referral template reasons (PDF)

Mental health FAQ and job aids

Affiliate Link FAQ (PDF)
Requesting authorizations (Mental Health) (PDF)
Requesting authorizations (Chem Dep facilities) (PDF)