Quality resources
Kaiser Permanente invests in developing tools and programs to support our Network Providers in Quality improvement efforts.
Provider tools
Performance reports
Historical Records Validation Program - HRVP
Care team training
Quality-Based continuing medical education
HEDIS® Support
Patient support
Health profile - Kaiser Permanente Washington
2024 Medicare stars tip sheet: Statin use in persons with diabetes (PDF)
Network patient activation and outreach
Care gap reminders
Mammography outreach
Medicare fracture outreach
Pain and opioid management
For providers
Scripting (to help providers explain processes of care)
COT visit policy - regular visits focusing on opioid care plan (PDF)
Urine drug screen requirement (PDF)
Huddle cards
For providers to learn, reflect, and discuss different topics in care. Modules can be covered in 15-20 minutes at a huddle or all-staff meeting
Confronting bias, stigma, and racism in care for patients with chronic pain (PDF)
Skill building: De-escalation (PDF)
Care management for chronic pain
Information sheet (PDF)
Quick reference guide
Effectiveness of non-pharmacological treatments (PDF)
Evidence summary.
Self-management resources for patients with chronic pain (PDF)
A guide to help you and your patient identify Kaiser Permanente provided programs.
Note: Many of these programs are publicly available but may require payment.
For patients
Understanding long-term pain (PDF)
Facts, resources, and suggestions for managing pain and mood.
Videos for patients with chronic pain (PDF)
List of recommended educational videos.
Toolkit for managing persistent pain (PDF)
Toolkit for managing persistent pain (PDF) (Spanish version)
This 60-page toolkit for Kaiser Permanente Washington members offers support and resources for persistent pain. Many people who use this toolkit also work with a health care team to manage opioid treatment; while others use alternative treatments or medicines to manage pain. This toolkit is for everyone, no matter the treatment used.
For more information about quality at Kaiser Permanente, email kpwa.quality@kp.org.